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Privacy & Policy

Your trust is our most valuable asset. This policy outlines how we protect and manage the information you share with us while shopping for your favorite toy cars.

Last Updated

December 2024

Privacy Inquiries

About Hattim

Hattim is based in Dhaka, Bangladesh, dedicated to providing premium toy cars to enthusiasts and kids alike.

By using our platform, you consent to the data practices described in this statement. We are committed to ensuring your personal information is handled with extreme care.

Information We Collect

Order Fulfillment

  • Full Name
  • Phone Number
  • Shipping Address
  • Email (Optional)

Customer Reviews

When you share your feedback, we display your name alongside your rating and review content to build community trust.

How We Use Your Data

Logistics

To process and deliver your orders accurately.

Support

To communicate order status and updates.

Shipping

To calculate delivery costs by location.

Quality

To improve our service based on your feedback.

Payment & Security

We prioritize your financial security by offering Cash on Delivery (COD) as our primary payment method. This means no credit card or sensitive banking data is ever processed on our servers.

Your delivery information is stored using industry-standard encryption, ensuring it remains accessible only to authorized fulfillment staff.

Trusted Partners

We partner with secure technology providers to deliver a seamless and safe shopping experience:

Prisma & PostgreSQLSecure Database Infrastructure
CloudinaryMedia Asset Management
BrevoAutomated Communication Systems

Your Rights

You have the right to access, correct, or delete your personal information at any time. Simply contact us, and our team will process your request within 48 hours.

Request Data Access